Can I ask for a refund?
Yes, but only in you have access to your ticket, and one of these cases apply: event postponing / cancellation, official weather alert stopping guests from accessing, or travel restrictions from / to your country. A cancellation fee of 15 € per bookings may apply, just to cover the expenses of the administration and the payment gateway. Otherwise, all sales are final; situations such as personal problems or a change of mind should be covered by an inexpensive travel insurance you can get anywhere.